To put it simply, there UX/UI design consists of three main categories of users: the notifier, the confirmer and the administrator. The notifiers have the ability to immediately inform about any delays that may occur on the line for whatever reason. The report goes to the confirmer, who decides on the validity of the report and can accept potential delay. The administrator manages all data in the app.

The UX/UI design, of course, allows for more than that – the reports are more detailed than a simple notification and include the concrete line, the length of the delay, how much produce will not be made, potential losses etc. Since implementing the app, the company saw a significant drop in losses, increased ease of planning ahead in production and faster and more efficient communication with the products’ recipients to warn them of the delays.