MYSTERY SHOPPER APP

Without proper trainings, no company can move forward. This is very true for customer relations as well – with changing offers, technology and techniques involved in day-to-day work of stores, representatives, clerks and so on, it can be hard to manage hundreds and hundreds of training sessions.

TECHNOLOGIES

BLOCKSKIT

AFNETWORKING

SBJSON

PUREMVC

XMLREADER

There is one true and tested method for checking whether the training took place and was successful – sending in the mystery shopper. That’s why our mobile app development and web app development task revolved around finding a unified, fast and efficient way of managing sales representatives and trainings they conduct. The ordeal is very simple. First, the representative comes to a retail shop and conducts a training about the product using our app using an iPad. About one week after that, a mystery shopper arrives and verifies whether the training was done properly and is being implemented in the store. The results are sent to us, and we compile them into monthly reports, basing on which Sodexo coupons are distributed among the training’s participants.

AWESOME APP

3840

HOURS OF CODING

LITERS OF DRINKED COFFEE

WEEKLY SPRINTS

The system is massive, covering around 1500 retail stores and nearly 250 representatives. With that in mind, our UX/UI development process focused on simplicity, efficiency and being as user-friendly as possible.

SERVICES PROVIDED

Mobile Strategy
iOS Development
API Development
Admin Panel Development

Leads our sales team is the engine that drives our global consumer reach in packaging solutions. He has in-depth knowledge of and experience with the sales process, excelling at lead generation, relationship building, and closing deals. Jerzy is a quick learner with strong negotiating skills, and a proven track record of success who can inspire the same in others. He is a leader with a sharp mind and the ability to coach, advise, motivate, or replace sales representatives to create and maintain a high-performance sales force.